SHIPPING POLICY

The listed price of each product includes cost of shipping for standard orders.  Should your order exceed this (due to weight or distance), we will contact you directly to discuss any necessary additional charges.

RETURN POLICY

Please contact us with any product concerns.  We pride ourselves in getting and keeping happy customers.  When it comes to our honey, we don't compromise and we don't want you to either!

PAYMENT METHOD

All credit transactions are made via PayPal services. 

Wholesale Clients:

Should your company be classified as net-30, please make arrangements to accommodate this prior to the receipt of your first order.  Also, please note:

  • A late fee of 2% of the total invoice amount will be applied monthly for all unpaid invoices

  • Wholesale clients are offered a courtesy notice the week prior to incurring a late fee

*We are not able to assume responsibility for missed calls, unsuccessful contact efforts, or barriers to our client’s receipt of courtesy calls to place orders, confirm delivery dates, or give notice of impending late fees

WHOLESALE INQUIRIES

If you are a business owner and are interested in our wholesale products, please get in touch!  You can reach us through the contact information listed in the footer of each page or via the contact tab of this website.

OPENING HOURS

Mon - Fri: 9am - 5pm
​​Saturday: Closed
​Sunday: Closed

THE HONEY HOUSE

14767 North US Highway 441 

Lake City, FL 32055

386-752-6979

thomashoney@thomashoney.com

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